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Mục lục
I. INTRODUCTION – INTERNSHIP REPORT tại Khoa Ngoại Ngữ trường Đại học
1. General information about Faculty of Foreign Languages. (Báo cáo thực tập tiếng Anh tại Khoa Ngoại Ngữ trường Đại học)
Faculty of Foreign Languages (FFL) is one of the oldest and prestigious faculties in Ho Chi Minh City Open University (HOU). It was established in September 1990 with slogan “Open Education”. This slogan means that an education is offered to everyone at any age, any peoples and any religious
Faculty of Foreign Languages in HOU is located on 97 Vo Van Tan, Ward 9, District 3, HCMC. FFL’s office is placed at room 311 with well- equipped and decorated. There are three types of languages that the Faculty offers learners: English, Chinese and Japanese so learners can chose any of them to study based on their willing and interest. After 4 years of training, students are able to master skills of that language such as reading, writing, listening and speaking. Learners have a chance to sharpen their language knowledge in a dynamic and professional environment along with a range of outstanding teachers.
FFL’s office has one Dean who takes in charge of managing and supervising all operation and activities of the office. Beside the Dean, office also has one Academic Assistant and one Student Assistant. Academic Assistant is responsible for setting schedule for students and lecturers, organizing exams such as TOEFL, BEC and TKT, contacting lecturers, doing some documentary customs. Student Assistant performs the duty of supporting students, managing the operation of Youth Leaders, Student Union and Clubs, organizing academic contests, singing contests and sport competitions, contacting students, selling books and materials to students, evaluating students at the end of the year.
2. Intern’s individual role in FFL. (Báo cáo thực tập Ngôn ngữ Anh tại Khoa Ngoại Ngữ trường Đại học)
Doing internship at FFL’s office, I took the responsibility for supporting my Dean, doing documentary customs that I was assigned to do, answering some questions from student. Delivering documents to other department and assisting my supervisor to organize important exams were also my main duty during internship course. What I did was just a small part in the office, but it would help operations and activities run faster and smoother.
II. JOB DISCRIPTION – Báo cáo thực tập tiếng Anh tại Khoa Ngoại Ngữ trường Đại học
| WEEK | JOB TASK | TASKBREAKDOWN |
| 1 | 1/Prepare for the TOEFL test | a/Help candidates make registration form. b/Enter data into computer. c/ Check data carefully in the computer system. |
| 2/Prepare for selling textbook to students on new semester.
| a/Make arrangement textbooks in Head Office so that it’s easy to find (they are in order). b/ Ship textbooks from Head Office to Nguyen Kiem Campus. | |
| 3. Documentary customs
| a/ Save documents from other department. b/ Deliver documents to other department. c/ Make photocopy some documents. | |
| 2
| Sell textbooks to students | a/Make arrangement textbooks b/ Count the number of textbooks in stock c/ Assist my lecturer to sell textbook |
| 3 | 1.Sell textbooks to students | a/Make arrangement textbooks b/ Count the number of textbooks in stock c/ Assist my lecturer to sell textbook |
| 2. Documentary customs | a/ Make photocopy documents b/Deliver documents to other departments. c/Save documents. | |
| 4 | 1.Prepare for BEC exam
| a/Assist supervisor in organizing BEC speaking test. b/Help candidates complete some forms before speaking test. |
| 2. Documentary customs
| a/ Make photocopy documents. b/Deliver documents to other department c/Save documents. | |
| 5 | 1. Prepare for Toefl exam
| a/ Prepare answer sheets for candidates and necessary stationery for invigilator before the exam. b/ Assist supervisor in organizing the exam. c/ Act as a floor invigilator during the exam to keep quiet outside the room. |
| 2. Documentary customs
| a/ Make photocopy documents. b/Deliver documents to other departments. c/ Save documents. d/ Scan documents | |
| 6 | 1. Assist supervisor to organize the TKT exam in Mai Thi Luu Campus.
| a/ Stick notice and candidate list in front of the room. b/ Arrange tables for candidates before the exam and stick the desk label. c/ Act as a floor invigilator during the exam to keep quiet outside the room. |
| 2. Documentary customs | a/ Make photocopy documents. a/ Make photocopy documents. b/Deliver documents to other departments c/ Save documents. d/ Scan documents. | |
| 7 | Documentary customs
| a/ Help Academic Assistant to complete the teaching contract. b/Deliver documents to other departments. c/ Store documents. d/ Scan documents. e/ Provide diploma to graduates. f/ Contact lecturers to complete some documents and practices. |
| 8 | Documentary customs | a/Deliver documents to other departments. b/ Scan documents. |
III. ANALYSIS AND EVALUATION -Báo cáo tốt nghiệp tiếng Anh tại Khoa Ngoại Ngữ trường Đại học
Doing internship at Faculty of Foreign Languages in Open University is my great chance for me to hone skills that is necessary in real life working. Working here, I am trained to become an office staff; I have opportunity to gain valuable and precious work experience and most importantly is that I know my weakness and strength. Taking in charge of assistant position, I dedicate my knowledge and time to accomplish tasks on time.
During the internship, I learn lots of thing such as how to communicate effectively through delivering documents to other department, how to use some software computer and how to answer telephone. Furthermore, I have a chance to expand my relationship with lecturers, staffs and students in Open University by contacting and working with them day by day. Thanks to this relationship, I can deal with my job more smoothly and easily.
My English knowledge sets a foundation for me to complete some tasks that are related to English. I can make use of my knowledge to read and translate some English documents, write and reply English email. Through every task that uses English, my comprehension, translation and interpretation skill sharpen a lot.
Although I do the internship quite well, I still make some mistake because of lacking of concentration and carefulness. From the mistake, I realize that every job needs these two factors so that job can be completed successfully, and from now on I am committed to do everything carefully and focus on it highly.
After doing internship at FFL, I discover my real passion and realize what I really want to be in the future. Secretary or assistant is position that I am suitable for when I apply for a post in a company. In addition, every task I do at internship course is related to office, so I can acclimatize myself to new office working environment in the enterprise which I am going to be employed.
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IV. CONCLUSION – Báo cáo thực tập tiếng Anh tại Khoa Ngoại Ngữ trường Đại học
In my internship I have chance to apply my knowledge and skill that I have been taught at university to accomplish assigned tasks. Hard skill and soft skill that I have learnt in classroom play an important role in supporting me handle jobs efficiently and skillfully; these skill conclude English, computer skill, interactive skill and time management skill.
Furthermore, I can experience the feeling of real life working that I never know at university. I clearly know how is pressure of work, how hard a staff works and so on. Last 8 weeks are my precious time and I will always keep valuable experience during internship in my mind to make use of it in my career later.
Last but not least, I am grateful for whole hearted-support of lecturers in FFL, especially my Dean and Academic Assistant. They provide me a warm and friendly environment to do internship, always help me overcome difficulty and motivate me to work better and better. (Báo cáo thực tập tiếng Anh tại Khoa Ngoại Ngữ trường Đại học)
.
| Cover sheet | P | Mailing address is NOT the email address. |
| Copy of the cover sheet on A4 paper | P | |
| Certificate of the internship | W | |
| Acknowledgements/ Dedication | P | Check spelling and grammatical errors |
| Supervisor’s remarks | P | |
| Lecturer’s remarks | W | Need to provide |
| Table of contents | P | Check spelling |
| Chapter one: Introduction | P | Ok |
| Chapter two: Description of the internship | P | Ok |
| Chapter three: Analysis and evaluation | P | Overall it is JUST fine. You did a great job at demonstrating your self-evaluation, background knowledge requires you to complete the task assigned. If only you mentioned the gap between theory and practice. Pay attention to some minor grammatical errors. |
| Chapter four: Conclusion | P | Grammatical errors No need to include special thanks to the supervisor as you did that in the acknowledgements It is not really a good summary. Be noted that the conclusion is written in accordance with the previous chapters. |
| Appendix | W | |
| References | W | Where can you get the information about the Faculty of Foreign Languages? |
ACKNOWLEDGEMENT – Báo cáo thực tập tiếng Anh tại Khoa Ngoại Ngữ trường Đại học
I would like to offer my special thanks to people who have supported and helped me to complete this internship report. (Báo cáo thực tập Ngôn ngữ Anh tại Khoa Ngoại Ngữ trường Đại học)
I am particularly grateful for the assistance given by Ms Nguyễn Vũ Phương Thảo. Her excellent advice, valuable guidance and considerable encouragement have boosted my thinking, knowledge and experience during my internship; therefore, she has made a huge contribution to my intern time, even in my life.
I would like to express my very great appreciation to Ms Nguyễn Thúy Nga- Dean of Faculty of Foreign Languages for giving me the opportunity to do internship at the Faculty of Foreign Language’s office. I’m deeply grateful for her care and support which motivate me work better and more efficiently.
My special thanks are extended to all lecturers in Faculty of Foreign Languages for giving me valuable lessons and experience during 4 years at university. These things set a stage for me to be more mature and confident to stand on my own feet in my life, particularly working life.
I would also like to extend my thanks to my parents and all of my friends who give me motivation and encouragement to complete tasks successfully and perform well during the internship.
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